If after signing up for our services
you are dissatisfied due to service related problems on our part,
we will happily give you a full refund. This satisfaction trial period
extends for your first 30 days. This policy does not apply to additional
services such as extra disk space, additional e-mail accounts, etc
and is only applicable to web hosting services.
| Guaranteed
Satisfaction... |
:: Complete refund of the fees paid in advance
:: Complete refund of first month of service (when paid monthly)
:: Applicable during the 30 days following the account's activation
:: Does not apply to domain registrations (the domain remain
yours)
:: We help you get started with your account (even if you transfer
hosts) |
| Guaranteed
Network Availability & Electrical Power... |
:: Guaranteed 99.99% network uptime
:: Guaranteed 100% power availability |
| Guaranteed
Hardware Replacement... |
:: This guarantee is only applicable to HONOLULU
NETWORKS's dedicated server customers
:: At any time, the dysfunctional hardware will be replaced
within four hours. |
All refunds will be processed
within 30 days and refunds will be done directly to your credit card
or via other method of payment you chose during signup. |
